Welcome to DobbyBags! By using our website, purchasing our products, or interacting with our services, you agree to the following terms and conditions. Please read them carefully.

1. General

• DobbyBags is owned and operated by Serena/dobbybags

• By using our website or services, you confirm that you are at least 18 years old or have parental consent.

2. Products and Services

• All products are described as accurately as possible, including size, color, and features.

• Prices are subject to change without notice. We strive to keep prices accurate, but errors may occur.

• We reserve the right to discontinue or modify products at any time.

3. Orders and Payment

• All orders are subject to acceptance and availability.

• Payment must be completed at the time of order. We accept card payments and PayPal.

• You are responsible for providing accurate billing, shipping, and contact information.

4. Shipping and Delivery

• We ship to UK only.

• Estimated delivery times are provided, but delays may occur due to circumstances beyond our control.

• Risk of loss or damage passes to you upon delivery.

5. Returns and Refunds

• Returns are accepted within 14 days of delivery for unused, undamaged items in original packaging.

• Refunds will be issued to the original payment method once the return is received and inspected.

• Certain items may be non-returnable (custom or personalized products).

6. Intellectual Property

• All content on the DobbyBags website, including images, text, logos, and designs, is owned by DobbyBags and protected by copyright laws.

• You may not use our content without prior written permission.

7. Limitation of Liability

• DobbyBags is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• Our liability for direct damages is limited to the purchase price of the product in question.

8. Privacy

• Our Privacy Policy governs how we collect, use, and protect your personal information. By using our services, you agree to our Privacy Policy.

9. Governing Law

• These terms are governed by the laws of United Kingdom.

• Any disputes will be resolved in the courts of United Kingdom.

10. Changes to Terms

• We may update these Terms of Service from time to time. Updated terms will be posted on our website with a revised effective date.